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Ovo fined £2.4m over customer complaint failures
Energy firm Ovo had been fined £2.4m after the regulator found it had not been dealing with customer complaints correctly. Ofgem said that 1,395 Ovo customers were hit by problems, including long delays in dealing with complaints,
OVO Energy ordered to pay £271 into customer accounts after mistake
OVO Energy has been ordered to pay a total of £2.37million in compensation and redress payments after the regulator Ofgem identified “a number of failings” in the way the company has handled customer complaints.
OVO warns 'affected' energy customers 'we will contact you directly'
Affected customers will be contacted directly by Ovo and do not need to take any action. An Ovo spokesperson said: “At Ovo we want to make sure we give our customers the best experience we can at every turn. We’re now third in the Citizen Advice energy supplier rankings for service.
OVO to pay £2.3m for complaint failures
OVO will pay £2.37 million in compensation due to failures in handling customer complaints, following an investigation by Ofgem
OVO Energy to Pay £2.37 Million in Compensation for Customer Complaint Failures
OVO Energy, one of the largest energy providers in the UK, has been ordered to pay £2.37 million in compensation.
Ovo Energy to cough up nearly £2.4m for customer complaint failures
Ovo Energy has been told to pay millions in compensation for failing to protect 1,395 of its customers 'when it was needed most'.
Ovo to pay £2.4m after failing to deal with complaints – how to claim compensation
Ovo will pay £378,512 in compensation to affected customers and has agreed to pay an extra £2m to the Energy Industry Voluntary Redress Scheme “in recognition of the severity
Ovo energy customers to receive compensation as firm hit with £2.37m penalty
Ovo will pay £378,512 in compensation to affected customers and has also paid an extra £2 million to the Energy Industry Voluntary Redress Scheme
1d
on MSN
Cirque du Soleil’s ‘Ovo’ delights all ages with physics-defying feats (photos)
When I got home from Thursday night’s performance of Cirque du Soleil’s “Ovo” at Rocket Mortgage Fieldhouse, I laid on my ...
Global Grind
1d
Drake’s OVO (October’s Very Own) Takes Us Back To School With Stylish New Campus Collection
Drake's OVO clothing brand is taking us back to school with a stylish new campus collection, featuring varsity jackets, ...
3d
on MSN
OVO will pay automatic £271 payment into energy customers' bank accounts
OVO will pay a total of £2.37 million in compensation and redress payments after Ofgem identified a number of failings in how ...
Car Dealer Magazine
3d
Sep 18: Inflation figures; Pret sales surge; MG’s sportier future; Ovo hit with £2.37m penalty
Inflation set to remain above 2% target in August, say experts UK inflation is expected to remain above the 2% target when ...
8d
on MSN
Cirque du Soleil brings physics-defying ‘Ovo’ to Cleveland for five performances (photos)
Cirque du Soleil will delight Cleveland audiences with a physic-defying performance of "Ovo," animating the lives of bugs.
2d
British Gas, EON, EDF and OVO sending £150 to state pensioners from October
Energy providers, including British Gas, E.On, EDF, and OVO will be paying hard-up customers £150 in the coming months to ...
BroadwayWorld
9d
Review: Cirque Du Soleil's OVO at Capital One Arena
Cirque Du Soleil is one of those attractions that is not easily explained because it has elements from many entertainment ...
Rigzone
2d
UK Utility OVO Billed $3.2MM for Allegedly Mishandling Complaints
Gas and power distributor OVO agreed to make compensation and redress payments for shortcomings in responding to consumer ...
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