BHP’s internal shared services model was transformed into a single operating business Human-led, digitally powered process, in a collaborative ‘one team’ environment Elevated operational productivity ...

In the October 2024 Tax Briefing, PwC Australia delved into the critical topics of transparency and the potential role of artificial intelligence (AI) in tax and legal functions. Hosted by Clementine ...

The world stands on the brink of a transformative shift in how we engage and rely on technology. Once the stuff of science fiction, artificial intelligence (AI) is now reshaping our reality at a rapid ...

A good customer experience leads to customers who will pay a premium, yet many companies ignore its importance. Getting customer experience wrong is a costly business, with the majority of brand ...

Cybersecurity budgets are getting bigger with Cloud security a focus. Cyber teams need to be better integrated into the business - Australian companies don’t fare as well as those globally. Global top ...

Cashless payments were already on the rise, and the COVID-19 pandemic has only accelerated that trend. Evolution of payments systems and a structural ecosystem revolution is reshaping the industry. To ...

The world of work has changed forever and changing employee attitudes mean businesses need to adapt their workplace strategy. Leaders must consider wellbeing and organisational footprints while ...

Chief Data Officers are increasing the knowledge of data’s importance to their organisations and shareholders. While still an emerging role, CDOs are on the rise, concentrated in certain regions and ...

The COVID-19 pandemic has accelerated digital adoption in consumer banking. Customers want remote access to their banks, but expect their experiences to be seamless — and human. Technology (and tech ...

CEOs agree that upskilling is necessary to attract and retain the right skills for the future, but few have made significant progress towards establishing upskilling programs. Organisations with ...

VR offers an affordable, effective, remote-friendly way to provide employees with not only technical skills, but also ‘soft’ skills such as leadership and resilience. With more than half of companies ...

The benefits of Chatbots can be amplified substantially, improving customer satisfaction and employee productivity. Power Platform integrated with Generative AI offers several advantages. We share ...