This is the 78th in a series of business tips from industry leaders that Enterprise Times has spoken to. At Dreamforce, I ...

Salesforce CEO Marc Benioff is in talks to sell Time to Greek media company Antenna Group, CNBC reported Friday, citing ...

Salesforce (NYSE: CRM), the global leader in AI CRM, has announced the general availability of Agentforce, a new AI-powered ...

After a whirlwind few weeks of hearing about agentic AI, I have been wondering what are the automations that enterprises will ...

Canadian holiday retail trends show a 2% sales growth, driven by value-conscious shoppers and AI-powered personalization, as ...

Salesforce has made its Agentforce platform open in general availability, bringing what the company says is the next ...

As leading tech giants in the enterprise software industry, both Microsoft and Salesforce have been competing over their autonomous agents.

Agentforce is already being used by several big names, with the CRM giant claiming its AI agents aren't here to reduce jobs ...

More than a month into strikes at hotels around the Bay Area, hotel worker union Unite Here Local 2 is marshaling its largest protest in San Francisco yet and sharing details from ...

As artificial intelligence (AI) and automation evolve, the concept of "digital workers" is becoming an integral part of modern customer service ope ...

Microsoft and Salesforce are at war - again. This time agents and AI are the triggers, but the outcome of this set of claims ...